FAQ
Practical answers about audits, services, tools, timelines, and how SeleneCore works with small businesses. No invented metrics - just how we engage.
A free look at how your business runs and shows up online. We find a short list of useful time-savers - usually the top 3 for the next 90 days - explain what setup would involve, and suggest the best first service if you want help. No sales deck required.
We are based in Halifax, Nova Scotia, and work with small businesses across Atlantic Canada and Canada. Remote collaboration is normal for most engagements.
Automation tools your business already uses, or ones that fit you - on accounts you control. We can share examples on a call. No lock-in to one closed platform.
Yes - websites, SEO and AI optimisation, and Google Business Profile plus automatic review asks for locals in Halifax and Atlantic Canada.
Yes - online booking, missed-call or SMS follow-up, and CRM lead follow-up, plus the AI front desk on web, WhatsApp, and email. We are not selling an AI phone/voice agent in this phase.
Yes - AI-powered employee onboarding. We help you build an onboarding system for your team using AI tools, based on how your business actually works. You do not need to already use AI. This is not a generic ChatGPT course.
Timelines depend on scope, data readiness, and integrations. We scope for speed with phased go-lives: start with a clear first slice, then expand. We do not promise a fixed calendar date until requirements and access are agreed.
Engagements are typically phased (discovery / build / optimize) and may include ongoing support or subscription-style retainers for managed systems. Exact pricing depends on scope - we share that after the audit, not as a one-size number on the website.
Yes. You keep the keys. You own your prompts, workflows, accounts, and data. If we operate systems for you, access and documentation stay with your business.
No. Assistants handle routine inbound and repeatable tasks; complex or sensitive cases escalate to humans. The goal is leverage for your people - not replacing judgment.
Book a free AI audit via the contact form on the homepage, or email grow@selenecore.ca. Typical reply under 12 hours. We ask a few context questions and schedule a discovery call.